Company Description
eGain Corporation engages in the development, license, implementation, and support of its customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific.
It provides eGain AI Agent, which helps businesses to deploy enterprise-grade agentic solutions built on knowledge and guided actions; eGain AI Knowledge Hub to centralize knowledge, policies, procedures, situations, and best-practices, as well as guided and personalized answers to customers, agents, and field staff; and eGain Conversation Hub for scalable capabilities of digital-first interaction management within a modern, omnichannel desktop.
The company also offers a cloud-based platform through subscription basis; professional services, such as consulting and implementation services, training services, and managed services.
It serves customers in various industry sectors, financial services, the public sector, healthcare, telecommunications, and other highly regulated industries.
The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
| Country | United States |
| Founded | 1997 |
| IPO Date | Sep 23, 1999 |
| Industry | Software - Application |
| Sector | Technology |
| Employees | 446 |
| CEO | Ashutosh Roy |
Contact Details
Address: 1252 Borregas Avenue Sunnyvale, California 94089 United States | |
| Phone | 408 636 4500 |
| Website | egain.com |
Stock Details
| Ticker Symbol | EGAN |
| Exchange | NASDAQ |
| Stock Type | Common Stock |
| Fiscal Year | July - June |
| Reporting Currency | USD |
| CIK Code | 0001066194 |
| CUSIP Number | 28225C806 |
| ISIN Number | US28225C8064 |
| Employer ID | 77-0466366 |
| SIC Code | 7372 |
Key Executives
| Name | Position |
|---|---|
| Ashutosh Roy | Co-Founder, Executive Chairman, Chief Executive Officer and President |
| Gunjan Sinha | Co-Founder and Lead Independent Director |
| Eric N. Smit | Chief Financial Officer |
| Anand Subramaniam | Senior Vice President of Marketing |
| Vishal Nehru | Senior Vice President of Worldwide Sales and Customer Success |
| Stanley F. Pierson J.D. | Secretary |
Latest SEC Filings
| Date | Type | Title |
|---|---|---|
| Sep 26, 2025 | 8-K | Current Report |
| Sep 12, 2025 | 10-K | Annual Report |
| Sep 4, 2025 | 8-K | Current Report |
| Sep 4, 2025 | 8-K | Current Report |
| Aug 20, 2025 | 8-K | Current Report |
| Jun 5, 2025 | SCHEDULE 13D/A | Filing |
| May 14, 2025 | 10-Q | Quarterly Report |
| May 14, 2025 | 8-K | Current Report |
| Feb 13, 2025 | 8-K | Current Report |
| Feb 13, 2025 | 10-Q | Quarterly Report |